Terms of Service

1. Use of the Programme

Edukey Education Ltd grants to you the limited right to use the system from the date of acceptance of this Agreement unless terminated by either party in accordance with the terms detailed below. You may only use the system for your non-commercial personal use and the use of teachers and pupils within your school for the purposes of education and assessment. The system is provided by and the materials are licensed or owned by Edukey Education Ltd.

2. Ownership

This Agreement does not provide you with title to or ownership of the system nor does this Agreement provide you with any exclusive or perpetual right to use the system beyond the limits of this Agreement.

3. Restrictions on Use

You shall not alter, modify, adapt or translate the whole or any part of the system materials in any way whatever or permit the whole or any part of the system materials to be combined with or become incorporated in any other computer program nor decompile, disassemble or reverse engineer the same nor attempt to do any of such things. To enable you to make use of the system, permission is hereby granted to you to electronically copy and store and print individual pages of the system materials on paper and photocopy them only for the Purposes. Any other use of the system materials, including reproduction for purposes other than that hereby authorised (including the removal of copyright or trade mark notices), the creation of an electronic or manual database by systematically downloading and storing the system materials, or their distribution (whether electronically or not) or republication, is prohibited. The use of this system is only permitted by schools and other educational establishments.

Any requests for permission to use the facility in a manner otherwise than permitted by this Agreement should be emailed to info@edukey.co.uk.

4. Security

We employ a range of industry standard measures to ensure that data is safe and secure:

  • We use Geo Trust 256 bit SSL encryption for all data transfers and our database uses encryption for key data.
  • All of our staff are enhanced CRB checked.
  • We are registered with the Data Protection Commissioner and comply with all aspects of the Data Protection Act.
  • We employ a penetration testing company to ensure our systems are secure, they perform system security tests on a regular basis.
  • Our data centre has a range of security features such as CCTV, dual access locks and triplicate backups.

However, security is a concern for all users of the system so we suggest you:

  • Ensure you have up to date anti-virus software running on any device you access the system from.
  • Make sure you log off from the system if you leave your device unattended.
  • Do not write down or share system passwords.
  • Change your password on a regular basis.
  • Immediately report any suspected security breach

You are required to use passwords in order to access the system. The responsibility of ensuring that the passwords are not revealed or disclosed to any third party is with you and you must use all reasonable endeavours to keep them secure. If you become aware that a third party knows or has discovered the passwords, you must contact: info@edukey.co.uk. You must observe any user instructions of which Edukey Education Ltd may notify you from time to time. These user instructions may be liable to change and if this happens Edukey Education Ltd will notify you, and you must observe any new user instructions of which Edukey Education Ltd notifies you.

5. Improvements and Updates

Edukey Education Ltd reserves the right to:

(a) Add additional functionality to the Web Site;

(b) Provide additional services from time to time;

(c) Introduce updates to the system; which may at Edukey Education Ltd’s sole discretion either be provided as part of the facility or provided for an additional fee.

6. Intellectual Property

Unless stated otherwise, any intellectual property rights arising in respect of the system and the system materials belong to Edukey Education Ltd and/or its licensors. Any use of such intellectual property rights or software is strictly prohibited except where expressly allowed under this Agreement.

7. System Requirements

Edukey Education Ltd aims to use appropriate technology to ensure that you are provided with the best quality of service. As such the functionality of the system may change from time to time and Edukey Education Ltd cannot guarantee the availability of the facility on any particular system or browser. The operation of the system requires Internet connectivity. You are responsible for making appropriate arrangements with an Internet service provider.

8. Limitation of Liability

Edukey Education Ltd will provide the system with its reasonable skill and care. However Edukey Education Ltd does not warrant that the functions contained in the system will meet your requirements or that the operation of the system or Web Site will be uninterrupted or error free. The warranties and conditions stated in this Agreement are in lieu of all other warranties, conditions or other terms whether express or implied.

9. Limitation of Edukey Education Ltd

Whether or not Edukey Education Ltd has been advised of the possibility of such loss, Edukey Education Ltd shall not be liable in contract, tort or otherwise howsoever for indirect loss of profits or of the use of money; loss of revenue; loss of business or goodwill; loss of, damage to, or corruption of data; or loss of opportunity whether arising out of or in connection with or in relation to the Web Site or the availability or non-availability of the Web Site or the supply or non-supply of the facility or otherwise under this Agreement. You hereby agree to fully indemnify Edukey Education Ltd against any claim brought by a third party resulting from use of the facility by you in respect of all losses, costs, actions, claims, damages, expenses (including reasonable legal costs and expenses), or liabilities, whatsoever suffered or incurred directly by Edukey Education Ltd in consequence of your breach or non- observance of this Agreement. In addition, you shall defend and pay all costs, damages, awards, fees (including any reasonable legal fees) and judgements awarded against Edukey Education Ltd arising from any such claims and shall provide Edukey Education Ltd with notice of such claims, full authority to defend, compromise or settle such claims and reasonable assistance necessary to defend such claims at your own expense. Edukey Education Ltd shall not be liable in respect of the use of or inability to use the system or in connection with any failure of performance, accuracy, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure even if Edukey Education Ltd or its employees or agents are advised of the possibility of such damages or losses.Accuracy of pupil data is the responsibility of the school and the school will have provisions in place to ensure the data is verified as accurate & up to date and complies with the Data Protection Act. Nothing in this Agreement shall exclude or limit the liability of Edukey Education Ltd for personal injury or death caused by its negligence. If you breach any of the terms of this Agreement, Edukey Education Ltd is entitled to terminate immediately without recompense to you.

10. Data Protection

In transmitting data to Edukey Education Ltd, you warrant that you have all the necessary consents and authorisation to disclose personal data and are fully compliant with all applicable Data Protection legislation and will indemnify Edukey Education Ltd from any losses, costs and penalties for breach of this warranty. Accuracy of pupil data is the responsibility of the school and the school will have provisions in place to ensure the data is verified as accurate & up to date and complies with the Data Protection Act. Edukey Education Ltd takes the issue of data protection very seriously and will not transfer your data to third parties. It is your responsibility to make sure that information which Edukey Education Ltd holds about you and your students is up to date and accurate. Failure to comply with this clause is a breach of this Agreement. Edukey Education Ltd reserves the right to use data gathered from the information that you have supplied having deleted reference to students, school or college names, for educational or other purposes.

11. Force Majeure

Neither party shall be under any liability to the other in respect of anything which, apart from this provision, may constitute breach of this Agreement arising by reason of force majeure, namely, circumstances beyond the control of the parties which shall include (but shall not be limited to) acts of God, perils of the sea or air, fire, flood, drought, explosion, sabotage, accident, embargo, riot, civil commotion or civil authority, including acts of local government and parliamentary authority. In particular this clause applies to Edukey Education Ltd being unable to supply the system due to the failure of its own service providers from time to time.

12. Notices

Any notices to be issued under this Agreement may be made via email or post. Notices to Edukey Education Ltd should be sent to its registered address or to info@edukey.co.uk. You must provide an email and postal address to send you notice. Either party may change the address to send notices by notifying the other of such a change in writing. Notices sent by email will be deemed received on the next business day and notices sent by post deemed accepted on the third business day after posting. For the purposes of this clause no account shall be made for school holidays.

13. Governing Law

This Agreement shall be governed in all respects by English Law and the parties agree to the non-exclusive jurisdiction of the English courts.

14. Third Party Software

Software of third parties is provided under the licence terms of the relevant third parties.

15. Severability

If any part, term or provision of this Agreement is held to be illegal, unenforceable or in conflict with the law the validity or enforceability of the remaining clauses shall not be affected. Agreements last for the duration of the contract subscription purchased by you unless cancelled within 30 day guarantee period. Termination of the Agreement does not entitle You to recompense in any way and any recompense offered will be at the discretion of Edukey Education Ltd.

16. Third Party Rights

This Agreement does not create any rights in favour of a third party.

17. Support

Support will be an online solution via the medium of email or a web browser.

18. Privacy

This privacy statement discloses the privacy practices for Edukey Education Ltd.

Information Collection and Use

We will not sell, share, or rent information to others in ways different from what is disclosed in this statement. Edukey Education Ltd collects information from our users at several different points on our system. The security of pupil data is of utmost importance and we use industry standards to ensure pupil data is secure. Pupil data will never be disclosed, published or shared with third parties.

System Registration

In order to use some features of this system, users must first complete the registration form. During registration, users are required to give their contact information (name and e-mail address). This information is used to contact users about the topics on our site for which they have expressed interest and to enable users to retrieve lost passwords.


Edukey Education Ltd uses cookies to remember if users have logged in while on our site. This allows system users to avoid logging in more than once, thereby saving time. Users have the option of disabling or not accepting cookies by changing the preferences on their browsers*. If users opt to disable cookies, they will still be able to use our System. However, they will not be able to use some functionality or post to the message boards. No personally identifiable information (e-mail address, name, etc.) is collected with the cookies that we set. Accepting cookies while on the Edukey Education Ltd site will not put the user at risk for marketing to other sites.

*Different browsers have different cookie settings. With Netscape, you can ask the browser to allow, warn you, or completely disable cookies. Internet Explorer has an additional feature where you can specify different settings for different security zones. You can choose to allow cookies for you in your “trusted sites” (like Edukey Education Ltd), to warn you before you create them in your local Intranet zone, and to give you an option to never allow them in a “restricted zone.” See the “Help” section of your particular browser for more information on working with cookies.

Notification of Changes

If we decide to change our privacy policy, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

19. General

You may not assign, sublicense or otherwise transfer any of your rights under this Agreement. Edukey Education Ltd may assign the benefit and the burden of this Agreement.